Corrective Action

Whenever you fail to meet a ciritical limit, the resulting product may be unsafe. You should take action to identify the product and keep it from reaching consumers, as well as understand why the process failed to reach the critical limit and reduce the chance of this failure happening again.

Written procedures may dictate what to do, including steps to isolate at-risk product, evaluate product for the hazard, take action to reduce the likelihood that the problem will recur, and determine how to dispose of contaminated products.

Examples of Corrective Action Steps include:

  • Stop processing 
  • Adjust process or repair equipment
  • Hold product
  • Evaluate product
  • Determine product disposition

When new unanticipated problems occur, new research or in-depth analysis may be needed.

Corrective action procedures should include how to record steps and decisions. There are many different types of corrective action forms and systems. The record should include the date of record, lot numbers of product affected, date and time of problem, description of problem and root cause, actions taken to restore process, person taking action, amount of product involved, evaluation of product, reviewer and date reviewed. 

Process Preventative Controls (FSPCA, 2016. Food Safety Plan for Peanut Butter – Teaching Example, page 10)

This is the roasting example with the Corrective Action column of the Preventive Control form completed.